Accedo Managed Services
Category Streaming
The OTT ecosystem has become increasingly complex over the past decade. Running a successful and competitive video service means that every part of the service puzzle needs to be fully optimized. At the same time, video providers are battling fierce competition and increasing churn, while trying to deliver an optimized user experience across countless different and constantly evolving variations.
Earlier this year, Accedo launched a dedicated OTT Video Managed Services offering to address that challenge embracing responsibility and accountability for bringing the optimal technology components together. The company was already addressing many of these challenges for our customers and the Managed Services offering is a natural extension of that experience.
Designed to reduce complexity and risk for video service providers, the offering will see Accedo take complete ownership of operating and enhancing OTT video services, managing the entire end-to-end ecosystem, including technology, functionality, people, and processes.
The Managed Services offering draws on Accedo’s extensive experience in designing, building and deploying video experiences for many of the world's leading OTT services. The company’s broad suite of solutions covers a vast array of video streaming use cases, with a focus on user experience and innovation. This, in combination with its extensive and long-standing network of technology partners from across the OTT ecosystem, means that Accedo is able to provide a UX-driven end-to-end offering, leveraging best-of-breed solutions in a single holistic package covering all aspects of running and growing a competitive video business.
The offering will enable video providers to streamline and improve efficiencies to get the most out of every part of the video technology ecosystem. As part of the Managed Service, Accedo will be managing multiple vendors and technology stacks as well as constantly monitoring, evaluating, and challenging the technology roadmap, identifying opportunities for service optimization and ensuring a high level of flexibility and scalability.
In September, Accedo announced the first partners to support the dedicated OTT Managed Service: Amazon Web Services, Brightcove, and New Relic.
AWS, Brightcove and New Relic have successfully completed a detailed vetting process to ensure alignment with Accedo’s Managed Service in aspects such as technology, go-to-market strategy, and commercials. Companies that have gone through this process are entered into Accedo’s Managed Service Partner Hub, granting them a preferred status for end-to-end client engagements managed by Accedo.
● Amazon CloudFront is a content delivery network (CDN) service from AWS that is built for high performance, security, and developer convenience.
● Brightcove creates reliable, scalable, and secure streaming technology solutions to build a greater connection between companies and their audiences, no matter where they are or on which devices they consume content.
● New Relic is the intelligent observability platform that automatically eliminates digital interruptions. At the forefront of observability, it’s AI-driven platform learns from systems—no matter how complex—to stop issues before they impact customers, taking organizations past proactive to predictive problem solving.
The Accedo Managed Services offering will further help its customers put their focus into core business activities such as content acquisition, monetization strategies, and distribution.
